Privacy Policy

• To provide our services. We process your personal data to fulfill contractual obligations and deliver the services you've subscribed to.
• User account creation and management. Your personal data is used to create and maintain your user account on our platform.
• Service functionality. To ensure smooth usage of the O-HIVE platform and our website, your data is processed based on our legitimate interest in service reliability and performance.
• Legal claims. We may process personal data to protect our legal rights and ensure compliance with regulatory requirements.
• Newsletters and updates. With your consent, we may use your contact information to send updates or promotional materials. You can opt out at any time.
• Compliance obligations. We may process personal data in accordance with legal obligations under South Korean law, including those related to telecommunications sales reporting and e-commerce.
• Customer support. We process personal data to handle support requests and improve our user experience.
• Analytics. To enhance our services, we analyze usage patterns based on legitimate interest. Data is anonymized where applicable.
• Marketing. With your explicit consent, we may process data to personalize and improve our marketing efforts.
• Children's data. Our services are not intended for individuals under the age of 14. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

We may collect the following categories of data:

• Identification Data: Name, email address, password
• Contact Data: Phone number, address
• Transaction Data: Payment records, transaction dates and amounts
• Device & Network Identifiers: IP address, device ID, cookies
• Communication Data: Messages, user interactions, survey responses

We retain your data only for as long as needed to fulfill the purposes described:

• User accounts: Retained while the account is active
• Legal claims or disputes: Retained through the duration of the case and the applicable limitation period
• Newsletters: Retained until you opt out, but no longer than 2 years
• Analytics: Retained up to 5 years or until consent is withdrawn
• Legal obligations: Retained as required by law

• Processors: We work with third-party service providers who process data under our instructions (e.g., IT service providers, analytics tools).
• Controllers: Your data may be shared with payment processors (e.g., PayPal, Braintree) where applicable.
• International Transfers: If data is transferred outside of South Korea, we ensure such transfers meet the required safeguards under applicable regulations.

As a data subject, you may:

• Access your personal data and receive a copy
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Object to processing based on legitimate interests
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant supervisory authority

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: hello@o-hive.ai

Address: #412, Building C 1121, H Business Park, 645 Munjeong-dong, Songpa-gu, Seoul, Republic of Korea